FAQs

Does it really not need ink?

Yep, really! NEKOPrint™ uses thermal printing technology, so it never needs ink, toner, or ribbons. Just load a thermal paper roll and start printing instantly.

How do I connect it to my phone?

Download the free app, turn on your printer, and pair over Bluetooth in about 10 seconds. It works with both iOS and Android.

What comes inside the starter pack?

Every pack includes the NEKOPrint™ printer, a USB charging cable, a paper roll to get you started, and a quick-start guide. Higher packs add extra sticker rolls.

Is shipping really free, and how long does it take?

Yes — every order ships 100% free with tracking included, no minimum purchase required. Most orders arrive within a few business days of dispatch.

What kind of paper does it use?

NEKOPrint™ uses 57mm thermal paper, available in regular (non-adhesive) and self-adhesive sticker rolls, in white or fun colors — you can find refills in our shop.

Do the prints fade over time?

Thermal prints are best kept out of direct sunlight and extreme heat for longest-lasting results, just like any thermal receipt paper. For everyday journaling and stickers, they hold up great.

What if something arrives damaged or doesn't work?

We're covered by a 30-day risk-free guarantee — just reach out on our Contact page and we'll make it right.